Service announcements
Any service announcements on this page applies to our services and networks. Service announcements regarding our clients equipment will not be posted here.
Scheduled:
27.03.23 23:45:23
We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.
Start: 28.03.23 02:00:00
Expected resolved: 28.03.23 05:00:00
Resolved:
28.03.23 02:42:06
Scheduled:
18.03.23 01:30:24
There are currently problems with the web server. Websites on the server can be inaccessible as a result of this. Our technicians are looking into this.
18.03.23 02:06:17
Server was restarted and now web server is working fine
Start: 18.03.23 01:19:00
Expected resolved: 18.03.23 01:50:00
Resolved:
18.03.23 02:06:17
Scheduled:
17.03.23 10:52:11
We will perform software updates on the server tonight. cPanel will also be upgraded to latest RELEASE version. The server will be rebooted and will be inaccessible during the reboot.
18.03.23 03:36:05
The updates were successfully installed and the server was rebooted.
Start: 18.03.23 02:00:00
Expected resolved: 18.03.23 03:10:00
Resolved:
18.03.23 03:36:05
Scheduled:
16.03.23 00:30:36
There are problems with the server at the moment. Our technicians are looking into this.
Start: 16.03.23 00:29:00
Expected resolved: 16.03.23 01:00:00
Resolved:
16.03.23 00:34:26
Scheduled:
15.03.23 21:43:35
We will perform software updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot. The reboot might will take more time than usual due to firmware updates.
Start: 16.03.23 02:00:00
Expected resolved: 16.03.23 05:00:00
Resolved:
16.03.23 03:30:48
Scheduled:
14.03.23 10:10:23
We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.
Start: 15.03.23 02:00:00
Expected resolved: 15.03.23 05:00:00
Resolved:
15.03.23 04:19:08
13.03.23 13:48:04
On Friday 17 March 2023, the switchboard and chat are closed due to training. We apologize for the inconvenience.
Start: 17.03.23 09:00:00
Expected resolved: 17.03.23 16:00:00
Resolved:
17.03.23 16:05:00
Scheduled:
11.03.23 02:27:46
There are currently notice problem with cPanel on the server. Accounts on the server might not be working normally as a result of this. Our technicians are will reboot server to solve this issue.
11.03.23 02:46:03
After reboot issue with the cPanel is completely solved. Currently server is up and working in a normal state.
Start: 11.03.23 03:25:00
Expected resolved: 11.03.23 03:35:00
Resolved:
11.03.23 02:46:03
cpanel64.proisp.no
cpanel75.proisp.no
cpanel76.proisp.no
cpanel80.proisp.no
cpanel83.proisp.no
cpanel87.proisp.no
Scheduled:
10.03.23 00:38:32
We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.
10.03.23 03:32:19
All updates on mentioned servers successfully installed and servers rebooted. Currently servers are up and working in a normal state.
Start: 10.03.23 02:00:00
Expected resolved: 10.03.23 03:30:00
Resolved:
10.03.23 03:32:19
Scheduled:
08.03.23 10:00:18
We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.
Start: 09.03.23 02:00:00
Expected resolved: 09.03.23 05:00:00
Resolved:
09.03.23 04:00:53
Scheduled:
08.03.23 02:48:02
There are problems with the server at the moment. Our technicians are looking into this.
Start: 08.03.23 02:47:00
Expected resolved: 08.03.23 03:30:00
Resolved:
08.03.23 03:00:23
Scheduled:
08.03.23 02:13:39
There are currently problems with MySQL on the server. Websites on the server might not be working normally as a result of this. Our technicians are looking into this.
Start: 08.03.23 02:13:00
Expected resolved: 08.03.23 02:13:00
Resolved:
08.03.23 02:30:17
Scheduled:
07.03.23 15:06:06
We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.
Start: 08.03.23 02:00:00
Expected resolved: 08.03.23 05:00:00
Resolved:
08.03.23 05:00:00
04.03.23 08:50:18
On Friday 10 March 2023, the switchboard and chat are closed due to courses and training. We apologize for the inconvenience
Start: 10.03.23 09:00:00
Expected resolved: 10.03.23 16:00:00
Resolved:
10.03.23 16:02:16
Scheduled:
03.03.23 09:41:32
There are currently problems with the web server. Websites on the server can be inaccessible as a result of this. Our technicians are looking into this.
Start: 03.03.23 09:30:00
Expected resolved: 03.03.23 11:00:00
Resolved:
03.03.23 10:10:39
Scheduled:
03.03.23 00:53:50
There are problems with the server at the moment. Our technicians are looking into this.
03.03.23 01:15:12
Server rebooted and currently it is working in a normal state.
Start: 03.03.23 00:50:00
Expected resolved: 03.03.23 01:05:00
Resolved:
03.03.23 01:15:12
cpanel38.proisp.no
cpanel4.proisp.no
cpanel59.proisp.no
cpanel65.proisp.no
cpanel73.proisp.no
cpanel99.proisp.no
Scheduled:
01.03.23 14:00:44
We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.
02.03.23 03:44:03
The servers have been rebooted. Now they are working in normal mode.
Start: 02.03.23 02:00:00
Expected resolved: 02.03.23 03:45:00
Resolved:
02.03.23 03:44:03
20.02.23 14:28:34
In January, we announced changes to the email setup for our customers to ensure that services work as normal after moving to a new platform starting in week 7. The changes are absolutely necessary preparations, and only take a few minutes to perform:
https://support.proisp.com/hc/nb/articles/10203805481617-Server-information-for-setup-of-Email-
We ask that you pass on this information to your users as soon as possible, and hope for an understanding of the importance of this change:
Users who do not change their setup will find that they are unable to read/send email as normal after moving to a new platform. Since this has major consequences for users and our ability to deliver a functioning service, users who still have not changed the configuration of their clients will receive a system-generated notification in their inbox after logging in.
Start: 20.02.23 14:26:00
Expected resolved: 20.04.23 14:30:00
Resolved:
Scheduled:
18.02.23 04:20:44
We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.
Start: 18.02.23 04:20:00
Expected resolved: 18.02.23 05:20:00
Resolved:
18.02.23 04:41:12
Scheduled:
17.02.23 20:12:35
There are problems with the server at the moment. Our technicians are looking into this.
Start: 17.02.23 20:12:00
Expected resolved: 17.02.23 21:12:00
Resolved:
17.02.23 20:26:24
cpanel71.proisp.no
cpanel79.proisp.no
cpanel86.proisp.no
cpanel89.proisp.no
cpanel93.proisp.no
cpanel94.proisp.no
Scheduled:
16.02.23 18:19:09
We will perform software updates on the server tonight.The server will be rebooted and will be inaccessible during the reboot.
Start: 17.02.23 02:00:00
Expected resolved: 17.02.23 05:00:00
Resolved:
17.02.23 05:00:00
Scheduled:
15.02.23 04:09:40
We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.
15.02.23 05:10:24
All security updates successfully installed ans server rebooted. Currently it's up and working in a normal state.
Start: 15.02.23 04:00:00
Expected resolved: 15.02.23 05:00:00
Resolved:
15.02.23 05:10:24
Scheduled:
08.02.23 00:03:20
There are problems with the server at the moment. Our technicians are looking into this.
Start: 07.02.23 23:25:00
Expected resolved: 08.02.23 05:00:00
Resolved:
08.02.23 11:30:00
Scheduled:
07.02.23 19:52:46
We will perform software updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot. The reboot might will take more time than usual due to firmware updates.
Start: 08.02.23 02:00:00
Expected resolved: 08.02.23 05:00:00
Resolved:
08.02.23 03:03:41
Scheduled:
06.02.23 16:01:00
We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.
07.02.23 02:52:56
All security updates installed on the server and server has been successfully rebooted. Currently it's up and working in a anormal state.
Start: 07.02.23 02:00:00
Expected resolved: 07.02.23 02:50:00
Resolved:
07.02.23 02:52:56
Scheduled:
06.02.23 02:28:55
There are currently problems with MySQL on the server. Websites on the server might not be working normally as a result of this. Our technicians are looking into this.
06.02.23 04:44:36
The problem with MySQL has been solved. We do not see any problems with its operation.
Start: 06.02.23 00:00:00
Expected resolved: 06.02.23 04:25:00
Resolved:
06.02.23 20:24:40
Scheduled:
05.02.23 14:52:22
There are problems with the server at the moment. Our technicians are looking into this.
06.02.23 00:17:04
The server is working in normal mode. Specialists are additionally checking the operation of the services.
Start: 05.02.23 14:52:00
Expected resolved: 05.02.23 22:20:00
Resolved:
06.02.23 00:17:04
cpanel26.proisp.no
cpanel30.proisp.no
cpanel4.proisp.no
cpanel63.proisp.no
cpanel71.proisp.no
cpanel74.proisp.no
cpanel78.proisp.no
cpanel85.proisp.no
cpanel99.proisp.no
Scheduled:
03.02.23 09:48:53
We will perform software updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.
Start: 04.02.23 02:00:00
Expected resolved: 04.02.23 05:00:00
Resolved:
04.02.23 04:57:59
Scheduled:
02.02.23 03:04:29
There are problems with the server at the moment. Our technicians are looking into this.
Start: 02.02.23 03:04:00
Expected resolved: 02.02.23 06:04:00
Resolved:
02.02.23 03:27:16
Scheduled:
01.02.23 15:05:10
Hardware diagnostic will be made on the server tonight. The server could be shut down and could be inaccessible during this check
Start: 02.02.23 02:00:00
Expected resolved: 02.02.23 05:00:00
Resolved:
02.02.23 03:28:31
Scheduled:
01.02.23 11:08:27
There are currently problems with the web server. Websites on the server can be inaccessible as a result of this. Our technicians are looking into this.
01.02.23 11:33:51
The server was rebooted and is now running normally.
Start: 01.02.23 11:08:00
Expected resolved: 01.02.23 11:27:00
Resolved:
01.02.23 11:33:51
Scheduled:
31.01.23 11:17:49
We will perform software updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot. The reboot might will take more time than usual due to firmware updates.
Start: 01.02.23 02:00:00
Expected resolved: 01.02.23 05:00:00
Resolved:
01.02.23 05:00:00
Scheduled:
24.01.23 03:17:30
There are problems with the server at the moment. Our technicians are looking into this.
Start: 24.01.23 03:00:00
Expected resolved: 24.01.23 04:00:00
Resolved:
24.01.23 06:46:54
cPanel (PRO server) servers i
cPanel (LiteSpeed) servers i
Enterprise servers i
Scheduled:
23.01.23 15:44:20
cPanel will be upgraded to version 108.
Horde webmail client does not support newer PHP versions and cPanel has no further support for Horde because of this. From version 108, Horde will become unavailable and only Roundcube will be available.
If you have a calendar events or contacts in Horde, these will be migrated to Roundcube.
Start: 24.01.23 00:10:00
Expected resolved: 24.01.23 03:00:00
Resolved:
24.01.23 02:44:28
Scheduled:
23.01.23 09:38:48
There are problems with the server at the moment. Our technicians are looking into this.
23.01.23 10:29:58
The issue is solved.
Start: 23.01.23 09:38:00
Expected resolved: 23.01.23 10:25:00
Resolved:
23.01.23 10:29:58
Data center in Stavanger (NO) DC1
Scheduled:
23.01.23 08:40:47
Defect hardware has been identified and will be replaced on the server. The server will be shut down and will be inaccessible while we are replacing the hardware.
Start: 23.01.23 10:00:00
Expected resolved: 23.01.23 11:30:00
Resolved:
23.01.23 11:02:32
cpanel89.proisp.no
cpanel99.proisp.no
Scheduled:
19.01.23 09:21:17
We will perform software updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.
Start: 20.01.23 02:00:00
Expected resolved: 20.01.23 05:00:00
Resolved:
20.01.23 02:30:00
cPanel (PRO server) servers i
cPanel (LiteSpeed) servers i
Enterprise servers i
Scheduled:
18.01.23 09:24:51
cPanel will be upgraded to version 108. It is expected that the web server/MySQL will be restarted on some servers as a result of the upgrade.
Horde webmail client does not support newer PHP versions and cPanel has no further support for Horde because of this. From version 108, Horde will become unavailable and only Roundcube will be available.
If you have a calendar events or contacts in Horde, these will be migrated to Roundcube.
Start: 19.01.23 00:00:00
Expected resolved: 19.01.23 05:00:00
Resolved:
19.01.23 03:35:31
Scheduled:
16.01.23 11:04:27
We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.
Start: 17.01.23 02:00:00
Expected resolved: 17.01.23 05:00:00
Resolved:
17.01.23 04:03:31
Scheduled:
10.01.23 21:58:25
We will perform security updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.
Start: 11.01.23 02:00:00
Expected resolved: 11.01.23 05:00:00
Resolved:
11.01.23 05:00:00
Scheduled:
07.01.23 13:14:45
There are problems with the server at the moment. Our technicians are looking into this.
Start: 07.01.23 13:14:00
Expected resolved: 07.01.23 15:00:00
Resolved:
07.01.23 13:20:41
cpanel15.proisp.no
cpanel26.proisp.no
cpanel38.proisp.no
cpanel4.proisp.no
cpanel63.proisp.no
cpanel65.proisp.no
cpanel67.proisp.no
cpanel76.proisp.no
cpanel79.proisp.no
cpanel82.proisp.no
cpanel93.proisp.no
cpanel99.proisp.no
Scheduled:
06.01.23 15:43:29
We will perform software updates on the server tonight. The server will be rebooted and will be inaccessible during the reboot.
Start: 07.01.23 02:00:00
Expected resolved: 07.01.23 05:00:00
Resolved:
07.01.23 05:00:00
Scheduled:
01.01.23 13:59:21
There are problems with the server at the moment. Our technicians are looking into this.
01.01.23 16:54:54
The server has been rebooted and is running normally.
Start: 01.01.23 13:48:00
Expected resolved: 01.01.23 16:00:00
Resolved:
01.01.23 16:54:54