Service announcements

EXPERIENCING PROBLEMS WITH OUR SERVICES? RUN A DIAGNOSE FIRST TO SAVE YOURS AND OUR TIME

Any service announcements on this page applies to our services and networks. Service announcements regarding our clients equipment will not be posted here.

Regarding: Data center in Stavanger (NO) DC1 i
Data center in Stavanger (NO) DC2 i
Scheduled:

10.09.19 22:52:15

The firewalls will be upgraded. Interruptions of up to one minute may occur 2 to 4 times during the period. All services in the datacenters will be affected.

Start: 12.09.19 01:00:00

Expected resolved: 12.09.19 03:00:00

Resolved:

12.09.19 03:15:00

Regarding: cPanel servers i
cPanel (PRO server) servers i
cPanel (LiteSpeed) servers i
Enterprise servers i
Scheduled:

06.09.19 23:03:10

Due to critical vulnerability in exim (CVE-2019-15846), all cPanel servers will be updated to version 82.0.14 throughout the evening and night.
On some servers, Apache will be restarted and cause up to 1-2 minutes of downtime.

All email servers will also be restarted and the connections to the server while upgrade is in progress will be lost.

Start: 06.09.19 23:15:00

Expected resolved: 07.09.19 03:00:00

Resolved:

07.09.19 03:42:06

Regarding: vps04.proisp.no
Scheduled:

05.09.19 18:19:09

There are problems with the server right now.
Our engineers are looking into this.

05.09.19 21:22:37

Problem was solved 18.30.

Start: 05.09.19 17:08:00

Expected resolved: 05.09.19 18:30:00

Resolved:

05.09.19 21:22:37

Regarding: config.sites.proisp.no
Scheduled:

04.09.19 19:32:00

There are currently problems with some features of the website builder due to hardware problems.
Our technicians at the data center are checking the hardware.

04.09.19 21:05:19

Dell is currently reviewing the logs on the server.

05.09.19 00:16:35

Dell needs to replace multiple components on the server. Dell is on their way and will be replacing them tonight.

05.09.19 10:12:36

The server is running normally again.
But there are some problems with logging in and edit the pages. The provider is working on this issue.

Start: 04.09.19 19:30:36

Expected resolved: 05.09.19 13:00:00

Resolved:

05.09.19 12:34:33

Regarding: cpanel36.proisp.no
cpanel56.proisp.no
cpanel68.proisp.no
cpanel9.proisp.no
Scheduled:

27.08.19 13:16:20

An error has been detected in the backup solution and the servers must be restarted due to this. 5-10 minutes per server of downtime is expected.

Start: 28.08.19 00:00:00

Expected resolved: 28.08.19 06:00:00

Resolved:

28.08.19 03:52:55

Regarding: cpanel31.proisp.no
Scheduled:

13.08.19 16:15:22

An error has been detected in the backup solution on the server and the server must be restarted due to this.

14.08.19 02:26:09

Maintenance has been completed and now server is working in a normal state.

Start: 14.08.19 02:00:00

Expected resolved: 14.08.19 02:15:00

Resolved:

14.08.19 02:26:09

Regarding: cPanel servers i
cPanel (PRO server) servers i
cPanel (LiteSpeed) servers i
Enterprise servers i
Scheduled:

31.07.19 23:47:46

Software updates will be made on the servers tonight. cPanel will also be upgraded to version 82.
As a result, Apache / MySQL on some of the servers is expected to be restarted.

Start: 01.08.19 00:15:00

Expected resolved: 01.08.19 06:00:00

Resolved:

01.08.19 04:56:05

Regarding: cpanel16.proisp.no
Scheduled:

20.07.19 12:58:17

There are currently problems with MariaDB on the server.
Our technicians are working on this issue.

Start:

Expected resolved: 20.07.19 13:15:00

Resolved:

20.07.19 13:10:24

Regarding: cPanel servers i
cPanel (PRO server) servers i
cPanel (LiteSpeed) servers i
Enterprise servers i
Scheduled:

16.07.19 16:52:37

cPanel updates will be made on the servers tonight. The work starts at 02.30.
It is expected that Apache on some servers will be restarted.

17.07.19 10:51:00

cPanel updates have been successfully installed on servers. Currrently they are working in a normal state.

Start:

Expected resolved: 17.07.19 06:00:00

Resolved:

17.07.19 10:51:00

Regarding: Data center in Stavanger (NO) DC1 i
Data center in Stavanger (NO) DC2 i
Scheduled:

16.07.19 00:47:56

At 00.15 the data center got some issues with the lines causing packet loss.
The technicians are working on this.

Start:

Expected resolved: 16.07.19 01:15:00

Resolved:

16.07.19 01:19:01

Regarding: cpanel66.proisp.no
Scheduled:

12.07.19 13:24:19

An error has been discovered in the backup solution and the server must be restarted due to this. It is expected 5 minutes of downtime. The reboot will be performed at 00:05 tonight.

13.07.19 07:55:34

Server has been rebooted and maintenance is completed.

Start:

Expected resolved: 13.07.19 00:10:00

Resolved:

13.07.19 07:55:34

Regarding: cpanel60.proisp.no
cPanel servers i
Data center in Stavanger (NO) DC2 i
Scheduled:

11.07.19 01:54:05

An error has been discovered in the backup solution and the server must be restarted due to this. It is expected 5 minutes of downtime.

11.07.19 02:38:31

Server has been rebooted and currently, it's working in the optimal state.

Start:

Expected resolved: 11.07.19 02:35:00

Resolved:

11.07.19 02:38:31

Regarding: cpanel65.proisp.no
Scheduled:

08.07.19 22:59:18

An error has been discovered in the backup solution and the server must be restarted due to this. It is expected 5 minutes of downtime.

09.07.19 03:01:19

Server has been rebooted and currently, it's working in the optimal state.

Start:

Expected resolved: 09.07.19 00:05:00

Resolved:

09.07.19 03:01:19

Regarding: cpanel79.proisp.no
cpanel80.proisp.no
Scheduled:

04.07.19 20:35:35

We will upgrade firmware on the servers and it will require a restart. It is expected approx. 15 minutes downtime in for the server. The work starts at. 3:00.

05.07.19 03:42:47

Servers have been rebooted and firmwares have been successfully updated for them. Currently servers are working in a normal state.

Start:

Expected resolved: 05.07.19 04:00:00

Resolved:

05.07.19 03:42:47

Regarding: cpanel65.proisp.no
Scheduled:

03.07.19 13:29:29

An error has been discovered in the backup solution and the server must be restarted due to this. The work starts at 03.00 on 07.05.
It is expected 5-10 minutes of downtime.

04.07.19 20:12:27

This was postponed to night to friday (05.07).

05.07.19 03:41:06

Server has been reboot and currently it's working in a normal state.

Start:

Expected resolved: 05.07.19 04:00:00

Resolved:

05.07.19 03:41:06