Service announcements

EXPERIENCING PROBLEMS WITH OUR SERVICES? RUN A DIAGNOSE FIRST TO SAVE YOURS AND OUR TIME

Any service announcements on this page applies to our services and networks. Service announcements regarding our clients equipment will not be posted here.

Regarding: cpanel37.proisp.no
Scheduled:

17.11.18 19:13:35

There are problems with a disk on the server and it is necessary to take it offline to perform troubleshooting and correction. This will be started at 02:00 tonight. It is expected that the downtime can be up to 30 minutes.

Expected resolved: 18.11.18 02:45:00

Resolved:

18.11.18 02:36:33

Regarding: cpanel9.proisp.no
Scheduled:

14.11.18 00:45:34

The server will be upgraded and migrated from EasyApache 3 to EasyApache 4. cPanel will be upgraded to version 76. Imunify360 will be installed on the server.
There will be occasional downtime on the web server while in progress.

Expected resolved: 14.11.18 05:00:00

Resolved:

14.11.18 04:48:24

Regarding: Data center in Stavanger (NO) DC1 i
Data center in Stavanger (NO) DC2 i
Scheduled:

13.11.18 10:55:29

There will be routing changes in the core network from 23:00 15.11.2018. Short outages could occur sporadically during this timeframe.

Expected resolved: 16.11.18 05:00:00

Resolved:

16.11.18 02:00:00

Regarding: cPanel servers i
cPanel (PRO server) servers i
cPanel (LiteSpeed) servers i
Enterprise servers i
Scheduled:

31.10.18 00:30:21

Software will be updated on the servers. Some servers with MariaDB / MySQL will be updated and therefore requires a restart of the database engine.

Expected resolved: 31.10.18 02:00:00

Resolved:

31.10.18 03:00:00

Regarding: FreePBX servers i
Scheduled:

29.10.18 09:29:45

We currently have problems with our telephone central. The vendor is working on a solution.

Expected resolved: 29.10.18 12:30:00

Resolved:

29.10.18 11:00:00

Regarding: cPanel servers i
cPanel (PRO server) servers i
cPanel (LiteSpeed) servers i
Enterprise servers i
Scheduled:

11.10.18 00:15:49

cPanel will be updated along with some other software updates. On some servers, there may be small interruptions while updates are taking place.

Work will start 00.15.

Expected resolved: 11.10.18 03:30:00

Resolved:

11.10.18 02:00:00

Regarding: config.sites.proisp.no
Scheduled:

05.10.18 11:19:45

The website builder will be upgraded to a new version from 09:00 9th October. It's expected that the upgrade will take up to 2 hours, and that the builder will be unavailable at times during the upgrade.

More information here:
New features in the website builder

09.10.18 17:11:30

The provider of the solution used more time than expected, but everything should now be working as expected.

Expected resolved: 09.10.18 11:00:00

Resolved:

09.10.18 17:11:30

Regarding: Scheduled:

04.10.18 15:22:16

The Hosted Exchange service will be upgraded from 22:00 (Norwegian time). During this period the service might temporary unavailable. We are sorry for invconvenice this may cause you.

Expected resolved: 05.10.18 06:00:00

Resolved:

05.10.18 01:30:00

Regarding: cpanel43.proisp.no
Scheduled:

26.09.18 11:34:26

There are currently problems with the server. The technicians are investigating further.

26.09.18 12:08:35

There are problems with the network in the data center. The data center technicians is checking this now.

Expected resolved: 26.09.18 12:30:00

Resolved:

26.09.18 12:14:59

Regarding: cpanel15.proisp.no
Scheduled:

13.09.18 01:08:42

Errors has been detected on some components on the server. Technicians at the data center will replace these with new ones.
The downtime will be around 10-15 minutes.

Expected resolved: 13.09.18 05:00:00

Resolved:

13.09.18 04:06:00

Regarding: cpanel75.proisp.no
Scheduled:

12.09.18 11:22:46

The server will be rebooted due to security updates and will be unavailable during the reboot.

Expected resolved: 13.09.18 02:20:00

Resolved:

13.09.18 02:15:29

Regarding: cpanel36.proisp.no
Scheduled:

06.09.18 11:23:23

Currently issues with the server. Technicians are working on solving the this.

Expected resolved: 06.09.18 11:40:00

Resolved:

06.09.18 11:31:53

Regarding: cpanel15.proisp.no
Scheduled:

30.08.18 23:49:07

Hardware issue has been detected on the server and for this reason, firmware will be updated and a restart is required to complete the check on the server.
Expected downtime is 5-15 minutes.

Expected resolved: 30.08.18 05:00:00

Resolved:

31.08.18 02:45:00

Regarding: Data center in Stavanger (NO) DC1 i
Data center in Stavanger (NO) DC2 i
Scheduled:

23.08.18 17:39:32

We will perform critical maintenance work in our core network 28.08.2018 19:00 - 23:55. A very short outage is expected, but downtime/unstability could occur during this timeframe.

Expected resolved: 29.08.18 00:00:00

Resolved:

29.08.18 00:00:02

Regarding: oncp01.proisp.no
Scheduled:

21.08.18 18:47:01

There are issues with the OnApp cloud solution. All virtual servers are currently unavailable. Our technicians are working on the issue and we will update the announcement with more information as soon as possible.

21.08.18 19:39:36

All systems are up and our technicians are booting up all virtual servers.

21.08.18 20:11:52

All virtual servers are now running as normal. Contact support if this is not the case for your server.

Expected resolved: 21.08.18 20:15:00

Resolved:

21.08.18 20:11:52