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VIP support ensures that all your communication with support will get extra fast handling as all such inquires are prioritized ahead of normal support. You have to contact support using the email address or phone/mobile number registered as the contact of the client ID to get VIP support.

You can add VIP support on your client ID by:

• Having a Pro Premium or Enterprise web hosting account
• Buying VIP support as a (addon)product (can be ordered from the first page of the client portal)