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Added: 10.03.2014 23:26:29 Last updated: 06.08.2019 12:38:30
This guide shows you how to proceed to run a diagnose on your web hosting account. A diagnose should be run before contacting support in all cases where you suspect that there might exist problems with your web hosting account.
The diagnose will:
This guide assumes that you have already logged in to the client portal for your customer number where you have ordered the web hosting account.
Step 1:
Step 2:
Find the web hosting account you wish to diagnose from the list.
In this example we have chosen "exampledomain.org". Click "Run diagnose" to proceed.
Step 3:
You will get a new page where you need to confirm to start the diagnose.
Step 4:
Diagnose will now start and run and list possible improvements and errors until finished.
Finished
We have now showed you how you can run a diagnose for your web hosting account through our client portal.