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MX Entry and email routing in cPanel


Added: 09.04.2016 13:20:54     Last updated: 15.03.2021 12:40:01

In this guide we will look at how to edit MX records in cPanel. We will go through the choices we have, as well as what this mean for delivery of email for a certain domain. The guide requires you to first log into cPanel.

Step 1:
Find the "MX Entry" button when you are logged in to your cPanel.

Click MX Entry icon in cPanel

Step 2:

  1. If you have more domains connected to the same account, you must choose which domain in this menu first. You can have different setups for different domains.
  2. Choose how emails should be handled by the server.
  • Recognize configuration automatically: This means the server itself will determine how emails should be delivered and handled. In many cases this will be the best choice and it is therefore listed as "recommended".
  • Local mail exchanger: If you choose this the server will assume that emails should be delivered locally on our server, independent of what/where the domain and email is pointing towards in DNS. Example; if you have chosen this, but points email towards an external supplier, the email sent from the website, or any account with us, will not be delivered. This is because the server assumes that emails should be delivered on a local account.
  • Mail exchanger for backup: This choice makes our server a backup server, in case the original email server should fail.
  • External mail exchanger: With this choice the server will assume that emails should be delivered externally, and local delivery will not work. This is what you should pick if you have emails delivered via another supplier, but use web hosting service for a website with us. Email sent from the website (contact form) will be sent to an external supplier.
  1. Click on the button "Change" to make a new choice current. This take effect immediately.

Choose how emails should be routed in cPanel

We have now looked at how to edit MX records and email routing for a domain via cPanel.